As a bartender you have two options. Firstly, you can stand behind the bar doing the bare minimum such as cleaning a little here and there, serving when you have to, and agonizing with your work colleagues about how long to go until you clock out. Or secondly, you can talk to and entertain your customer, use salesmanship and show professionalism. We recommend you try the second option as it will be far more rewarding and enjoyable.
More often than not that loud, arrogant, rude person on the other side of the bar is your customer and he/she is the most important (like it or not) person in your bar or function room.
Our goal is to ensure that all you guests have the best experience possible and that they have enjoyed themselves enough to recommend your establishment to there friends. You will be able to achieve this if you nurture three basic qualities: